Challenges in cruise distribution
Current distribution systems in the cruise industry tend to be complex, affecting operational efficiency. The fragmentation of platforms leads to inefficiencies, as many agencies use different systems to manage bookings and inventories. Manual processes increase the risk of errors and extend response times. Additionally, the lack of real-time integration makes it difficult to update information, impacting availability. Finally, the scarcity of visual tools, such as interactive cabin maps, limits the user experience.
Goodbye to errors: simplifying cruise distribution
IST offers several innovative solutions to optimize the cruise booking experience and address inefficiencies in the market. Fibos, Fibos Contents, and Fibos Maps are online solutions that allow you to configure all parameters according to your brand’s criteria, with your own workflow and adapted to your internal systems.
Fibos centralizes reservation management, enabling agencies to access real-time cruise availability and streamline operations. This reduces booking errors and enhances the customer experience. Fibos Contents provides agencies with up-to-date cruise content, such as itinerary details and cabin descriptions, facilitating decision-making. Finally, Fibos Maps introduces interactive cabin maps, allowing users to visualize the location and features of cabins before booking, improving customer satisfaction and speeding up the selection process.
